Contents
TJMAX, which is responsible for processing your Personal Data, takes very seriously the privacy of all visitors to our online and physical stores, and more generally of all persons who send us Personal Data (as defined below) concerning themselves in the course of contact with our brand.
We will always process your Personal Data in accordance with the regulations applicable in France and the European Union in the field of personal data protection ("Informatique et libertés regulations"), including in particular:
- the French Data Protection Act no. 78-17 of January 6, 1978, as amended, and any updates thereto.
- Directive 95/46/EC of the European Parliament and of the Council of October 24, 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, applicable until May 25, 2018.
- Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation) repealing Directive 95/46/EC, applicable from May 25, 2018.
- where applicable, the texts adopted within the European Union and local laws that may apply to personal data processed under the Contract.
- texts and decisions issued by supervisory authorities, notably the Commission Nationale de l'Informatique et des Libertés (CNIL).
This privacy policy is an integral part of our General Terms and Conditions of Sale, which can be consulted at by clicking here. By using the Website and placing orders, you explicitly agree to the use of your Personal Data in accordance with this privacy policy. This same privacy policy applies each time you send us your Personal Data and to any processing we may carry out on them.
1 - Your personal data
The term "Personal Data" refers to any information about you that makes you directly or indirectly personally identifiable, including your first name, last name, address, telephone number, e-mail address, bank details, user ID, password, cookies, IP address and other information that allows you to be identified and that you make available to us at any time.
2 - Collection of your personal data
We collect your Personal Data when :
- you visit the Website.
- you create a customer account on the Website.
- you place an order on the Website by your own means.
- subscribe to our newsletter.
- send us a complaint, ask a question or make any other comment.
- you communicate your Personal Data to us on the Website or in any other way.
We also use cookies, as explained in Section 7 below. When the collection of certain Personal Data is necessary for the purposes listed in Section 3 below, we will let you know, it being understood that if you do not provide us with this information, we will not be able to fulfill these purposes.
3 - Processing your personal data
We may process your Personal Data for the following purposes:
- process and fulfill the orders you place on the Website, by telephone or in the Boutiques, including managing your payments.
- process and resolve all your complaints or questions relating to your past or future orders, your customer account or our brand.
- monitor, develop and improve the Website and your use of the Website.
- analyze your behavior on the Website and your reactions to our marketing campaigns in order to improve the products and services we offer you.
- manage the creation and maintenance of your customer account, in particular by offering you new features or services.
- send you information and commercial offers concerning existing or new products and services related to the TJMAX brand and its universe.
- provide you with personalized service and offers, by e-mail, by telephone, on the Website or in the TJMAX Store.
4 - The newsletter
You can subscribe to the TJMAX Newsletter and thus choose to be informed, at regular intervals, of the offers proposed on the Web Site, by the TJMAX Boutiques and/or by our partners.
You can unsubscribe at any time by clicking on the unsubscribe link at the bottom of each newsletter or by sending an email to [email protected].
5 - Forwarding your personal data to third parties
We may transmit your Personal Data:
to TJMAX, its licensees and distributors, who may use your Personal Information to send you information and commercial offers concerning existing or new TJMAX products. to certain of our service providers who help us to execute your order, deliver your products, collect your payment, send you information and commercial offers, and analyze your use of the Web Site, with a view to improving the quality and efficiency of the Web Site, it being understood that said service providers are bound by contract to confidentiality as well as to compliance with the laws in force concerning the protection of your Personal Information.
6 - Your rights
In accordance with current legislation, you have the right to access, rectify or delete your data, limit the processing of your data, object to the processing of your data, request the portability of your data, as well as the right to define directives concerning the fate of your data after your death, which can be exercised by sending an e-mail to [email protected] or by post to the attention of Service Juridique / Responsable Données Personnelles, at the following address 290 Rue de la Belle Etoile, Roissy-en-France 95934 Roissy Charles de Gaulle CEDEX, accompanied by a copy of an identity document.
You can also download all the personal data collected about you by the website from the "My account".
7 - Data security
We have put in place and maintain all appropriate safeguards to ensure that our internal procedures for the security of your Personal Data comply with applicable regulations. We also make every effort to ensure that third parties who work with us, under contract, as service providers, to make this Website and its content available to you and to fulfill your orders (including through our telephone ordering service), provide adequate protection for the Personal Data to which they have access. We restrict access to your Personal Data to employees who are subject to appropriate confidentiality obligations, and whose contact with such Personal Data we believe is justified in the context of their duties and/or to provide products and services to you.
We will take all necessary steps to ensure the secure processing of your Personal Data. In particular, we will take precautions to protect your Personal Data from loss or misuse, and we will use security procedures to prevent unauthorized access to such Personal Data. All the Personal Data we collect is stored on a server offering every guarantee of security and is kept for no longer than is necessary for the purposes set out in Section 3 above.
8 - Cookies
When you visit the Website, we may place small pieces of information on your computer known as "cookies", which are stored by your browser on your hard drive. Cookies help us in a number of ways. We use cookies to enable us to better design the Website or our product information and to make this information more relevant to your interests or preferences. Cookies allow us to know who has visited which pages and advertisements, to determine the frequency of visits to certain pages, to determine preferred fields on the Website and to generally guide the use of the Website.
We may use the following four types of cookies:
Technical cookies relating to Web Site functionalities: These cookies enable you to browse the Web Site, use its functionalities and save your preferences (e.g. adding an item to your shopping cart).
Website analysis cookies: These cookies enable us to measure the number of visitors to the Website and your reactions to the products we offer. They enable us to improve the Website.
Preference cookies: When you browse or shop online, the Website remembers your preferences (for example, your user name, language or geographical location). This simplifies, facilitates and personalizes your browsing experience.
Targeting or advertising cookies: These cookies are used to display ads that interest you. In addition, they limit the number of times you see an ad and help us measure the effectiveness of our advertising campaigns.
Most browsers automatically accept cookies, but this is not mandatory. By continuing to browse the website, you accept the use of cookies. If you wish to disable cookies, simply adjust your browser settings accordingly, but you should be aware that disabling cookies may prevent you from creating an online account or using the full functionality of the Website. Below is some information on how to disable cookies for certain web browsers.
Firefox:
1. Click on the Menu ≡ button and select Options.
2. Select the Privacy & Security panel.
3. In the History area, for the Retention rules option, select Never keep history. Click on Restart Firefox now.
4. Return to Menu ≡ and select Options. Finally, select the Privacy & Security panel.
5. In the Tracking protection section, select Always or Only in private windows. Then click to modify the blocking lists. Choose one of the two options "Basic protection" or "Strict protection". Please note that "strict protection" may prevent certain sites from working.
Note: If, after exploring this setting, you find that you can no longer correctly view some of your websites, an immediate solution is to set it to from visited sites to authorize cookies from sites already visited.
6. Click OK to close the "Options" window. (https://support.mozilla.org/fr/kb/desactiver-cookies-tiers).
Internet Explorer :
1. Click on Tools, then Internet Options.
2. Click on the Privacy tab, then under Settings, move the slider up to block all cookies or down to allow all cookies, then click OK. http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookies
Google Chrome :
1. In the top right-hand corner, click on More, then Settings.
2. At the bottom, click on Advanced settings.
3. In the "Privacy" section, click on the Content settings button.
4. Click on Cookies.
5. Disable Allow sites to save/read cookie data.
6. Click on OK. https://support.google.com/chrome/answer/95647?hl=fr
Safari :
1. In the top menu bar, click on "Safari", then "Preferences".
2. Select the "Privacy" icon
3. Next to "Block cookies", check "Always" http://support.apple.com/kb/ht1677?viewlocale=fr_FR&locale=fr_FR Please note that we do not control the use of cookies by third parties.
9 - Location of your personal data
We store your Personal Data in the European Economic Area ("EEA", i.e. the 28 member states of the European Union, as well as Norway, Iceland and Liechtenstein) where the Website servers are located.
10 - Duration and storage of your data
Depending on the purpose of processing identified in the table below, we apply the corresponding retention period for your Personal Data.
Purpose of processing :
Management of e-commerce customers, TJMAX shop customers and prospects, including customer relationship management, marketing campaign management, shop e-booking follow-up, defective product management and parcel tracking.
Applied shelf life :
Personal data relating to customers: duration of the contractual relationship plus the statutory limitation period, i.e. 5 years.
Data relating to non-customer prospects: 3 years from the last active contact with our brand.
Purchase and browsing history cookies: 13 months.
Credit card number and expiry date: 15 months after debit date.
Credit card visual cryptogram: The time of the transaction.
11 - Links to other websites
We may provide links to other websites. However, we will not be responsible for the content or the information collection policies of these websites. If you visit the websites of third parties, we recommend that you check their information collection and privacy policies. We accept no responsibility in this regard. Please check these policies before disclosing your personal data to these websites.
12 - Changes to our privacy policy
We reserve the right to modify our privacy policy, in accordance with current legislation on the protection of personal data. In this case, any changes to our privacy policy will be indicated here.
13 - Contact us
If you have any questions about our privacy policy or the way in which we use your Personal Data, please contact TJMAX, the company responsible for processing your Personal Data in connection with the Website activity, by sending an e-mail to [email protected].